Best ticket sites (2026)
Disclosure: PartyJunky has applied to the affiliate programs of some ticket sites. Today it earns no commission from any site on this page. Commission will never change our method or the order of a table.
Quick answer
- We do not rank ticket sites yet. 35% of our resale score is the all-in checkout price, and we have no price data yet. We publish no score until we measure it.
- Today we compare 6 sites on verified policy: Gametime, SeatGeek, StubHub, Ticketmaster, TickPick and Vivid Seats. We read every policy page and app store page on Oct 20, 2026.
- All 5 resale marketplaces promise valid tickets in time. 4 of the 5 name a replacement or a refund if the tickets fail. They differ on cancelled events: Gametime says an automatic full refund; SeatGeek and Vivid Seats say a refund or a credit at their discretion.
- iOS app ratings range from 4.66 (Gametime) to 4.86 (SeatGeek), a spread of 0.20 stars. On Google Play, Ticketmaster shows 2.5 and the other 4 apps we read show 4.3 to 4.8.
Ranking status: Scores are not published yet. The price study (35% of the resale score) starts when we have price data from ticket-site partner feeds. The table compares verified policies today.
Comparison table
Scores are pending. The table shows the measured facts; we will add ranks and scores when the study is complete.
| Site | Type | Guarantee | Cancelled event | Transfer and resale | Payment options | iOS rating (2026-10-20) | Google Play rating (2026-10-20) | Enforcement record (since Oct 2023) | PartyJunky earns commission |
|---|---|---|---|---|---|---|---|---|---|
| Gametime | Resale | Gametime Guarantee: tickets in time and valid for entry | Automatic full refund to the original payment method | Not verified | Not verified (help page did not load) | 4.66 (275,030 ratings) | 4.8 (90.7K reviews) | None found in FTC and state AG releases | No |
| SeatGeek | Resale (some listings from team box offices) | Buyer Guarantee: in time, valid entry, matches the order; replacement or refund | Full refund or, subject to state law, a credit, at SeatGeek's sole discretion | Not verified | Cards, PayPal, Apple Pay, Google Pay, Affirm (eligible orders), promo codes, credits | 4.86 (1,079,213 ratings) | 4.5 (45.5K reviews) | None found in FTC and state AG releases | No |
| StubHub | Resale | FanProtect: authentic, in time; comparable tickets or money back | "You'll be refunded" (2026-07-29 explainer). Full terms page did not load. | Not verified | Not verified (help page did not load) | 4.76 (1,436,943 ratings) | 4.3 (104K reviews) | FTC settlement, $10M, 2026-04-09. DC AG suit, 2024-07-31 (outcome not read). Monroe County (PA) DA suit, 2025-03. | No |
| Ticketmaster | Primary and resale | Says tickets bought from it or the box office are "100% authentic" | "No action is required to obtain a refund" | Transfer to another Ticketmaster account; sell eligible tickets; Face Value Exchange for some tickets | Cards, debit, PayPal, Venmo, Apple Pay, Google Pay, Diners Club, gift cards (Apple Pay, Google Pay, Diners Club and gift cards not for Verified Resale) | 4.79 (4,228,451 ratings) | 2.5 (205K reviews) | FTC and 7 states suit, 2025-09-18. Motion to dismiss denied 2026-09-28. Pending. | Applied |
| TickPick | Resale | BuyerTrust Guarantee: tickets in time; comparable or better replacement, or refund; report within 5 days | A refund or a credit | Not verified | Not verified (help page blocked our reader) | 4.85 (389,651 ratings) | Not read (app page not found) | None found in FTC and state AG releases | No |
| Vivid Seats | Resale | 100% Buyer Guarantee: valid, authentic, delivered in time; identical, comparable or better tickets, or money back | Full compensation or a credit, at Vivid Seats' sole discretion | Not verified | Visa, Mastercard, Amex, Discover, PayPal, PayPal Credit, PayPal Pay Later, Klarna, Apple Pay, Google Wallet, Android Pay (some in app only) | 4.75 (404,950 ratings) | 4.7 (38.7K reviews) | Monroe County (PA) DA suit, 2025-05-13 (county DA, not state AG) | No |
This page will rank ticket sites with a published method. Today it does not rank them. The largest part of the resale score is the all-in checkout price for the same seats, and we have not measured prices yet. So we publish the method and the weights now, before any data. The table above compares what we can verify today: the written policies of 6 sites, their app ratings, and their enforcement record. We read every source on Oct 20, 2026.
Why there is no score yet
A fair ticket site score needs the price you pay at checkout. Our method gives that price 35% of the resale score. We cannot measure it yet:
- The Ticketmaster feed we use does not carry prices. Its min and max price fields are empty.
- We will not copy prices from checkout pages with a bot. It can break site terms, and a held cart can take seats off sale for a short time.
- Our plan is manual captures plus price data from ticket-site partner feeds, where the program terms allow it.
Without the price criterion, a score would rest on guarantees and app ratings. On iOS, the 6 apps range from 4.66 to 4.86 stars, a spread of 0.20 stars. That spread is too small to separate the sites. A score built mostly on it would look more exact than it is.
How the score will work
The method has 2 sets, because resale and primary sites sell in different ways.
Set A: resale marketplaces. The same seats can appear on several resale sites, so we can compare the same listing. The weights are: all-in price 35%, buyer guarantee 20%, inventory coverage 15%, checkout honesty 10%, enforcement record 5%, app rating 5%, payment options 5%, delivery and transfer 5%.
Set B: primary ticketers. A primary ticketer sells its own inventory for an event. So we measure the fee rate above face value instead. The weights are: fee rate 30%, refund, transfer and resale rules 20%, reach in the PartyJunky audience 20%, checkout honesty 10%, enforcement record 10%, app rating 5%, payment and delivery 5%.
Each criterion has a stated measure, shown in the method box. Weights are fixed in version 1.0. A change needs a new dated version with a changelog.
What the verified policies show
Guarantees. All 5 resale marketplaces promise valid tickets delivered in time for the event. 4 of the 5 name a fix if the tickets fail: a replacement, a refund, or both. Gametime’s page says to contact it at once. TickPick sets a 5-day deadline to report a problem.
Cancelled events. This is the clearest difference today:
- Gametime says it refunds the original payment method automatically.
- Ticketmaster says no action is needed to get a refund for a cancelled event.
- SeatGeek and Vivid Seats say a refund or a credit, at their sole discretion.
- TickPick says a refund or a credit.
- StubHub’s July 2026 explainer says “you’ll be refunded”. We could not load the full terms page.
Payment. We verified payment lists for 3 sites. Ticketmaster and Vivid Seats list PayPal and Apple Pay. SeatGeek lists PayPal, Apple Pay, Google Pay and Affirm. Some Ticketmaster options do not work for Verified Resale tickets. Some Vivid Seats wallets work only in its app.
App ratings. On iOS all 6 apps rate between 4.66 and 4.86. On Google Play, Ticketmaster shows 2.5 stars from 205K reviews. The other 4 apps we read show 4.3 to 4.8. We did not find a TickPick app page on Google Play. Ratings change daily; these are the values on Oct 20, 2026.
Enforcement. We searched FTC and state attorney general press releases for the last 36 months. StubHub settled with the FTC for $10 million on Apr 9, 2026. The FTC and 7 states sued Live Nation and Ticketmaster on Sep 18, 2025. A federal court denied their motion to dismiss on Sep 28, 2026. Monroe County, PA, sued Vivid Seats in May 2025 and StubHub in March 2025. We found no action against SeatGeek, TickPick or Gametime. A lawsuit is an allegation until a court rules.
How to choose today
Pick by the rule that matters most to you:
- If a cash refund for a cancelled show matters most, read the cancelled-event column. Gametime, Ticketmaster and StubHub state a refund. SeatGeek, Vivid Seats and TickPick reserve the right to give a credit.
- If you pay with PayPal or Affirm, check the payment column. We verified the lists for Ticketmaster, SeatGeek and Vivid Seats.
- For the lowest price, compare the final checkout total for the same seats on 2 or 3 sites. All sites must show the total with mandatory fees under the FTC rule.
Not verified yet
- Transfer rules of the 5 resale marketplaces.
- Payment lists of StubHub, TickPick and Gametime. Their help pages did not load for our reader.
- StubHub’s full FanProtect terms, including any credit option for cancelled events.
- The outcome of the DC and Pennsylvania suits.
We will fill these gaps and add AXS, Eventbrite, DICE and TicketNetwork in the next update.
Filed under Rankings · All guides
How we rank
PartyJunky ticket site score, Set A: resale marketplaces, version 1.0 (2026-10-20)
- Window
- Not started. First wave after we have price data from partner feeds.
- Data
- Our own checkout captures, each site's policy pages, FTC and state records, app store pages
| Criterion | Weight | What we measure |
|---|---|---|
| All-in price | 35% | Total checkout price for the same listing (section and row, quantity 2), as % above the cheapest site in the same 2-hour window. Median across sample events, scaled 0 to 100. |
| Buyer guarantee | 20% | Rubric from the policy text, max 8 points: cash refund on cancellation 3 (credit only 1), refund deadline stated 1, replacement or refund for invalid tickets 2, postponement policy 1, late-delivery remedy 1. |
| Inventory coverage | 15% | Share of sample events where the site has at least 1 listing in the target section. |
| Checkout honesty | 10% | Total shown on the first price display (pass/fail), steps from event page to final total, count of pre-checked add-ons, fee lines named. |
| Enforcement record | 5% | Count of FTC, DOJ or state AG actions in the last 36 months, with links. The score falls per action. |
| App rating | 5% | iOS and Android average, weighted by rating count. |
| Payment options | 5% | Count of: PayPal, Apple Pay, Google Pay, buy-now-pay-later, cards. |
| Delivery and transfer | 5% | Mobile delivery, delivery-date guarantee, transfer to a friend. |
Weights are fixed before any data. A change needs a new dated version. Commission is not an input. Sites: StubHub, Vivid Seats, SeatGeek (resale), TickPick, Gametime, TicketNetwork, Ticketmaster Resale.
PartyJunky ticket site score, Set B: primary ticketers, version 1.0 (2026-10-20)
- Window
- Not started. Needs fee captures and our venue ticketer census.
- Data
- Our own checkout captures, a census of which ticketer sells for the top 500 venues in our data, policy pages, FTC and state records, app store pages
| Criterion | Weight | What we measure |
|---|---|---|
| Fee rate | 30% | (Total checkout price minus face value) / face value, median across sample events on that platform. |
| Refund, transfer and resale rules | 20% | Rubric: free transfer 2, resale allowed 2, face-value resale option 1, refund on cancellation 2, postponement policy 1. |
| Reach in the PartyJunky audience | 20% | Share of the top 500 venues in our data that sell through the platform, from each venue's own site. Split by club, mid-size and arena. |
| Checkout honesty | 10% | Same as Set A. |
| Enforcement record | 10% | Same as Set A. |
| App rating | 5% | Same as Set A. |
| Payment and delivery | 5% | Set A payment options and delivery criteria combined. |
Sites: Ticketmaster (with Live Nation), AXS, Eventbrite, DICE, See Tickets / Eventim, Etix, Tixr, Fever, TicketWeb.
Method details and corrections: About our data.
Frequently asked questions
What is the best ticket site?
We do not name one yet. Our method gives 35% of the resale score to the all-in checkout price for the same seats, and we have not measured prices yet. The table compares verified policies so you can choose by the rule that matters to you.
Why do you not publish scores now?
A score without the price criterion would rank sites mostly on guarantees and app ratings. App ratings differ by only 0.20 stars on iOS. A score like that would look more exact than it is.
Does PartyJunky earn money from these sites?
Not today. PartyJunky has applied to Ticketmaster's affiliate program, which is in review. It has not applied to the other 5. The commission column shows each status. Commission is not an input to the method.
Which ticket site refunds cash if a show is cancelled?
Gametime says it refunds the original payment method automatically. Ticketmaster says no action is needed for a refund of a cancelled event. SeatGeek and Vivid Seats say a refund or a credit, at their discretion. TickPick says a refund or credit.
Is Ticketmaster a resale site?
It is both. Ticketmaster sells primary tickets for organizers and lets fans resell eligible tickets. Its Face Value Exchange lets fans resell some tickets for the price they paid.
Do ticket sites have to show fees upfront?
Yes, in the US. Since May 12, 2025, the FTC fees rule requires the total price with mandatory fees whenever a live-event ticket price is shown. It covers resellers too.
How will you measure prices?
For each event, we will record the final checkout total for the same listing on each site inside a 2-hour window. We will publish the data, the dates and the screenshots. See our cheapest ticket sites guide for the design.
Sources
- Apple App Store, TickPick app page (rating read via iTunes Search API), accessed October 20, 2026
- Apple App Store, StubHub app page (rating read via iTunes Search API), accessed October 20, 2026
- Apple App Store, Vivid Seats app page (rating read via iTunes Search API), accessed October 20, 2026
- Apple App Store, SeatGeek app page (rating read via iTunes Search API), accessed October 20, 2026
- Apple App Store, Gametime app page (rating read via iTunes Search API), accessed October 20, 2026
- Apple App Store, Ticketmaster app page (rating read via iTunes Search API), accessed October 20, 2026
- Google Play, Ticketmaster app page, accessed October 20, 2026
- Google Play, StubHub app page, accessed October 20, 2026
- Google Play, Vivid Seats app page, accessed October 20, 2026
- Google Play, SeatGeek app page, accessed October 20, 2026
- Google Play, Gametime app page, accessed October 20, 2026
- StubHub, FanProtect Guarantee Explained (2026-07-29), accessed October 20, 2026
- Vivid Seats, 100% Buyer Guarantee, accessed October 20, 2026
- Vivid Seats Support, What payment methods are accepted? (modified 2024-09-09), accessed October 20, 2026
- SeatGeek Help Center, Can I trust tickets sold on SeatGeek?, accessed October 20, 2026
- SeatGeek Help Center, What payment methods does SeatGeek accept?, accessed October 20, 2026
- TickPick, BuyerTrust Guarantee, accessed October 20, 2026
- Gametime, Gametime Guarantee, accessed October 20, 2026
- Ticketmaster Help, What happens if my event is canceled?, accessed October 20, 2026
- Ticketmaster Help, How does Ticket Transfer work?, accessed October 20, 2026
- Ticketmaster Help, How does Ticketmaster's Face Value Exchange work?, accessed October 20, 2026
- Ticketmaster Help, What are the accepted payment methods?, accessed October 20, 2026
- FTC, StubHub Refunding $10 Million in Fees to Consumers After Deceptive Ticket Pricing (2026-04-09), accessed October 20, 2026
- DC Attorney General, Attorney General Schwalb Sues StubHub for Deceptive Pricing & Junk Fees (2024-07-31), accessed October 20, 2026
- Monroe County (PA) District Attorney, DA's Office files suit against Vivid Seats (2025-05-13), accessed October 20, 2026
- FTC, FTC Sues Live Nation and Ticketmaster (2025-09-18), accessed October 20, 2026
- US District Court, C.D. Cal., FTC v. Live Nation, Order Denying Motion to Dismiss (filed 2026-09-28), accessed October 20, 2026
- FTC, The Rule on Unfair or Deceptive Fees: Frequently Asked Questions, accessed October 20, 2026